Step 7: Will the employee commit?

With the expectations clear, issues around resourcing resolved and agreement in place on how progress will be measured, you should ask the employee for their commitment to delivering on those expectations. Ask specifically for this ‘verbal handshake’ as you close out the conversation. It’s a good idea to express your confidence in the employee’s ability to deliver and perhaps reiterate your ‘no surprises’ policy. Let them know you are available to help and support, if required.

Continue to prepare a conversation plan.