Improving Employee Performance

This is the first stage of the performance improvement process. When an employee is not meeting performance standards you need to remedy the situation as soon as possible.

First, ensure the issue is a genuine performance problem: the employee can’t do the job properly. If the employee won’t do the job properly, it is a behaviour/misconduct issue:  Get help dealing with unacceptable behaviour.

THE STEP-BY-STEP PROCESSCHECKLISTS AND DOCUMENTS
Introduction Performance and Behaviour Management Model
Performance counselling  
Step 1. Describe the performance problem  
Step 2. Seek the employee's input  
Step 3. Discuss the causes of the problem  
Step 4. Develop possible solutions  
Step 5. Develop the improvement plan  
Step 6. Agree on review dates  
Prepare for a performance discussion Performance Counselling Discussion Planner