Step 4: Formal investigation

Carry out a formal investigation to gather details of the alleged misconduct.

Make all reasonable efforts to establish and confirm the facts by:

Interviewing all persons who may have information.
Obtaining all relevant information and documents.
Questioning any witnesses about what they saw.
Reviewing the witness statements and corroborating their statements and challenging any apparent inconsistencies.
Keeping comprehensive and accurate records relating to the investigation.
Carrying out the investigation in an impartial, unbiased and open minded manner.

Note: Present all information obtained in the investigation to the employee so they have the opportunity to consider it before being interviewed.